At Eendigo, our commercial diagnostic and value creation plan program offers a comprehensive approach to enhance your commercial operations and unlock new value for your business.
Commercial Excellence Diagnostic
Our commercial excellence diagnostic program is designed to provide a comprehensive assessment of your commercial operations and uncover opportunities for growth and value enhancement. We begin the program with interviews with key stakeholders and high-level analyses of major commercial practices to gain a deeper understanding of current business challenges and opportunities The program encompasses a thorough voice of the customer (VoC) assessment, where we gather insights directly from your customers to understand their needs and expectations. Additionally, we identify pain points within your commercial operations to address and resolve key issues impacting performance
After the initial phase of gathering key data points, we perform a commercial maturity assessment to evaluate the current state of your commercial practices and identify areas for improvement based on our proprietary diagnostic methodology that measures the state of your commercial maturity across 6 dimensiosn and 52 detailed value drivers: commercial strategy, X-sell and hunting, pricing, organization & talent, salesforce performance, incentives & quota setting.
Value Creation Plan
Following the diagnostic, we develop a customized value creation plan aimed at driving growth and enhancing value. This plan focuses on identifying new market opportunities, optimizing revenue streams through improved pricing and portfolio management, and streamlining operations for greater efficiency. We also concentrate on enhancing the customer experience by refining segmentation, marketing strategies, and service delivery. Our teams collaborate with the client counterpart to identify long list of initiatives and shortlist priority initiatives based on required effort and impact. A value creation plan is created with strategic goals, action item, timelines, and key performance indicators to address identified gaps and capitalize on opportunities.
Implementation and Support
To ensure effective implementation, we provide ongoing support and guidance. This includes setting up performance tracking systems, offering training, and regularly reviewing progress to ensure alignment with objectives. Our goal is to drive sustainable improvements and achieve measurable results, positioning your business for long-term success.
Through the commercial diagnostic and value creation plan program, Eendigo helps you transform insights into actionable strategies, optimizing your commercial operations for growth and value creation.
